E-commerce solutions for your online business success

Every e-commerce project raises its own unique questions and comes with its own unique challenges. basecom is your reliable service provider and competent partner when it comes to strategic consulting, planning, implementation and support for individual e-commerce solutions that will help your company succeed in digital commerce.


Our offer: Individual consulting & technical expertise

As a specialist for digital solutions with a strong focus on high-performance e-commerce technologies, we offer you comprehensive and technology-open consulting to help you find the solution that matches your company’s requirements and goals in the best possible way.

With the e-commerce platforms Shopware, Spryker, Adobe Commerce/Magento, commercetools and Shopify Plus as well as the Pimcore Digital Commerce Framework, our portfolio includes five innovative and high-performance shop technologies to realise your e-commerce project, from individual online shops to multilingual B2B platforms. Together we create your digital success story.

As a service provider and e-commerce agency, we speak the language of our customers: Whatever your needs, we’ll meet you where you are and help you reach your goal.

Dominik Witte, CSO

Our services for your e-commerce project

basecom is more than just an agency: we are your partner in the digital transformation of retail and combine state-of-the-art technologies with the know-how and experience of an agile software service provider in order to meet the challenges of digitalisation with you today and in the future. With more than 170 employees, we are at your side: Your partner at eye level.

Consulting & requirements analysis

In this phase, we lay the foundation for your project.

An initial, in-depth consultation is followed by a detailed analysis of your requirements. At basecom, we know from experience that it is worthwhile to work on this project analysis in joint workshops with our customers. In this way, we create the foundation for successful online shops and e-commerce projects that take into account your strategy and your goals in sales and marketing.

Concept & (UX) design

The creation of the concept.

Following the project analysis, a concept is created. This is the basis for the implementation of the project. In doing so, we focus on usability and user experience. The result is a product that not only convinces with functionality and usability, but also strengthens your marketing and offers your customers an all-round positive experience.

Technical implementation & integration

The implementation of the project.

Finally, your e-commerce project is implemented by our software developers. The software is installed, all necessary customisations and extensions (e.g. payment, web design and marketing) are integrated. The integration of your shop into external systems, such as PIM or ERM systems, in order to achieve the optimal functionality of your shop, is also part of our range of services as an agency and e-commerce partner.

Main focus

Our approach to project implementation.

In project implementation, we rely on agile methods such as Scrum. Instead of rigid plans and specifications, we focus on close cooperation with our customers. This solution-oriented, transparent way of working in short intervals (sprints), which permanently evaluates its results through tests and feedback loops, continuously drives the project forward so that nothing stands in the way of a quick and successful start of your e-commerce project.

Operation & further development

The go-live & beyond

Of course, we are also at your service after the go-live of your web project. We support you in the operation and in the dynamic further development and optimisation of your e-commerce offer and are happy to assist you as a reliable e-commerce agency.

We look forward to getting to know you

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Dominik Witte

Dominik Witte


+49 541 580 287 71